SHIPPING AND DELIVERY INFORMATION

"Shipping and Delivery Information for Our UK and International Customers"

At DavinaRoseArtistry, we understand that you want your hair products to reach you as soon as possible. Please take note of the following information regarding shipping and delivery:

UK orders: Please allow 7-20 working days for your order to reach you. You will receive a confirmation email with a tracking number once your item(s) have been shipped. Note that Royal Mail does not operate on weekends or public holidays.

International orders:

For orders to Europe, please allow 10-20 days.

For the rest of the world, our shipping time frame is 10-25 days.

Order tracking: Once your order has been shipped, you will receive an email with a tracking number. If you have any further concerns, please contact us at Davinaroseartistry@gmail.com

Processing time: Please note that there is a processing time of 2 full business days before we ship your order. Additional processing time may be required for orders placed through Klarna, as well as for custom wig orders.

Changes or cancellations: Once an order has been placed, we are unable to make changes or cancel it.

Discount codes: Discount codes may not be applied to orders after they have been placed.

Billing and shipping address: Please ensure that your billing and shipping address are the same. We do not ship to P.O. boxes.

Safety and security: Our company may require proof of identification for the billing information received and we may delay processing time for questionable or high-risk orders.

Liability: We will not be held responsible for items that are misplaced, lost, or damaged during shipping.

Contacting us: If you have not received your order within the time frame provided, please be patient and refrain from contacting us until the time frame has passed.

Sales are final: Due to the nature of our products, we have a no-refund, no-returns policy. If there is a problem with your order, please contact our customer service within 48 hours of receiving it.

Thank you for choosing DavinaRoseArtistry for your hair needs. We appreciate your understanding and patience regarding shipping and delivery. If you have any further questions, please feel free to contact us.